We, Analah Insurance Broking Private Limited, its partners, directors, employees (hereafter jointly and severally referred to as “We”) maintain, operate and own the website accessible at the URL www.analahinsurance.com, including online platform(s) (the “Website).

We recognize the importance of maintaining Your privacy and are committed to maintain the confidentiality, integrity and security of all information of our Users.

The term "User" for the purposes of this Privacy Policy shall mean You, in the capacity of an individual, a guest user, browser and/ or representative of an entity, who visits, accesses, uses, downloads, deals with, avails Products & Services and/ or transacts through and/or a client registered with completion of the KYC process. For the purpose of this Policy, wherever the context so requires "You" or "Your" shall mean User and the term "We", "Us", "Our" shall mean Company. This Privacy Policy is applicable to You as a User of the Analah Insurance Products and Services on the Platform.

This Privacy Policy describes how We collect and handle certain information it may collect and/or receive from You via the use of this Website. Please see below for details on what type of information We may collect from You, how that information is used in connection with the services offered through our Website and relevant information shared with our authorized business partners only for the purpose of policy solicitation process, pre/post-sale servicing, claim servicing and providing You any other services as permissible under applicable laws. This Privacy Policy applies to current and former visitors to our Website and our customers. By visiting and/or using our Website, You agree to this Privacy Policy.

By using the Website and/or registering yourself at www.analahinsurance.com, You authorize Analah Insurance Broking Private Limited (including its authorized representatives and its business partners) (Analah Insurance/Company) to contact You via email or phone call or sms and offer You our services for the product You have opted for, imparting product knowledge, offer promotional offers running on the Website and offers by its authorized business partners and associated third parties (to the extent permissible), for which reasons Your information may be collected in the manner as detailed under this Policy. You hereby agree that you authorize Us to contact You for the above mentioned purposes even if You have registered yourself under DND or DNC or NCPR service(s). Your authorization, in this regard, shall be valid as long as Your account is not deactivated by either You or Us.

Controllers of Personal Information

Your personal data will be stored and collected by Analah Insurance Broking Private Limited.

Purposes of collection of Your Data

The Website collects Your information when You register for an account, when You use its products or services, visit its Website's pages or when an employer organization shares its employee information. When You register on the Website, you are asked to submit certain information which may be personal to You such as first name, last name, state and city of residence, email address, mobile number, date of birth, financials, know your customer and medical records etc. Once You register on the Website and sign in You are not anonymous to Us. Also, You are asked for your contact number during registration and may be sent SMSs, notifications about our services to your wireless device. Hence, by registering You authorize Us to send texts and email alerts to You with your login details and any other service requirements, including promotional emails and SMSs.

We use Your information in order to:

Respond to queries or requests submitted by You.

  • Process orders or applications submitted by You.
  • Administer or otherwise carry out our obligations in relation to any agreement with Our authorized business partners in connection with Our business operations and functions for the purpose of insurance solicitation, providing pre/post sale services, claims servicing and providing You any other services as permissible under applicable laws.
  • Anticipate and resolve problems with any services supplied to You.
  • Offer group insurance cover and wellness corner offerings/health and wellness related information to Your employer organization.
  • To send You information about promotions or offers from Insurance Companies to the extent permissible under applicable laws. We might also tell You about new features or products.
  • To make our Website and the services offered better. We may combine information we get from You with information about You we get from our business partners or third parties as permissible under applicable laws.
  • To send you notices, communications, offer alerts relevant to Your use of the Services offered on this Website.
  • Third parties and outsourced entities for the reasons consistent with the purposes for which the information was collected and/or other purposes as per applicable law.
  • Where we need to comply with a legal obligation as per applicable legal and regulatory framework.
  • As otherwise provided in this Privacy Policy.

Some features of this Website or our Services will require you to furnish Your personally identifiable information as provided by You under your account section on our Website.

Information Sharing and Disclosure

We may share Information submitted by You on the Website to any third party/service provider/business partner without obtaining Your prior consent in the following limited circumstances:

  • When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offenses. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms and Conditions; for complying with the applicable laws and regulations.
  • Analah Insurance shall transfer information about You in case Analah Insurance is acquired by or merged with another company.
  • Where We need to comply with a legal obligation as per applicable legal and regulatory framework.
  • We may share your information with Service Providers to monitor and analyze the use of our Service, to show advertisements to You to help support and maintain our Website, to contact You, to advertise on third party websites to You after You visited the Website or for payment processing.
  • We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

We Collect Cookies

A cookie is a piece of data stored on the User's computer tied to information about the User. We may use both session ID cookies and persistent cookies. For session ID cookies, once You close Your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on Your computer’s hard drive for an extended period of time. Session ID cookies may be used by PRP to track User preferences while the User is visiting the Website. They also help to minimize load times and save on server processing. Persistent cookies may be used by PRP to store whether, for example, You want your password remembered or not, and other information. Cookies used on the PRP website do not contain personally identifiable information.

Log Files

Like most standard websites, We use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track User's movement in the aggregate, and gather broad demographic information for aggregate use. We may combine this automatically collected log information with other information We collect about You. We do this to improve services We offer to You, to improve marketing, analytics or site functionality.

Opt Out

Please note that in the event You do not agree to any or all the clauses of the Privacy Policy and other Policies or in case You do not wish to provide any information, including personal or personally identifiable information, then We may not be in a position to offer You all or some of the products/services, including without limitation, certain features of the Website, and may even restrict You (partially or fully) from accessing the Website. Further, if You do not agree to this Privacy Policy and other Policies, and/ or product specific Terms and Conditions, You may also not register on the Website, not avail Our services and kindly deregister from the Website and stop using Our products/services. We shall not be held responsible and/ or liable for any denial of service due to the User not providing the required information.

Email Opt Out

If You are no longer interested in receiving email announcements and other marketing information from Us, please email your request at: [email protected]. Please note that it may take about 10 days to process Your request.


We employ appropriate technical and organizational security measures at all times to protect the information We collect from You. We use multiple electronic, procedural, and physical security measures to protect against unauthorized or unlawful use or alteration of information, and against any accidental loss, destruction, or damage to information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, We cannot guarantee its absolute security. Further, You are responsible for maintaining the confidentiality and security of Your login id and password, and may not provide these credentials to any third party.

Retention of Your Personal Data

We will retain Your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your personal data to the extent necessary to comply with our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or We are legally obligated to retain this data for longer time periods.

Links to Other Websites

There might be other sites linked to www.analahinsurance.com. Personal information that You provide to those sites are not our property. These affiliated sites may have different privacy practices and we encourage You to read the privacy policies of these websites when you visit them.

Minimum Age

You must be a natural person who is at least 18 (eighteen) years of age. You must not misrepresent Your identity. The right to use the Website is personal to the User and is not transferable to any other person or entity. We presume adequate and lawful parental consent in case the Personal Information is shared by a User under the age of 18 years.

Changes in this Privacy Policy

We reserve the right to change this policy from time to time, at Our sole discretion. We may update this Privacy Policy to reflect changes to Our information practices. We encourage You to periodically review.

Data Grievance Officer

In case You have any grievances with respect to in accordance with applicable law on Information Technology and rules made there under, the name and contact details of the Grievance Officer are provided below: (name)

Contact Us

Address: 1407, B wing, Parinee Crescenzo, G Block BKC, Mumbai, Maharashtra - 400051

Mobile: +91 99208 78181

Email: [email protected]

If You have questions, concerns, or suggestions regarding our Privacy Policy, please feel free to reach out to Us at [email protected].

Last updated on: 26th December 2022